Protecting Yourself and Others from Identity Crime

During tax time there is an increase in scams that do the rounds and take advantage of taxpayers by pretending to be the ATO staff member trying to con money out of Australians.

An example of scammers pretending to be a fake tax agent can be seen on our blog  – Fake Tax Agent Phone Scam

You can protect yourself and others by following these five simple steps:

Know what personal info to protect

Your personal information – this includes your full name, date of birth, current address, bank account details, credit card details, tax file number, drivers’ licence, passport and any passwords. If this kind of information fell into the hands of a scammer they can use it to impersonate you.

Keep your personal info safe

Don’t carry your personal information around in a wallet, handbag or save it on a phone!
Keep this information in a safe and secure place, also keep your virus protection current.

Personal information that is stolen can be extremely hard to get back – keep your info secure!

Personal information is easy for Scammers to take and hard for you to get back – keep your info safe!

Be careful what you share on social media

Posting on social media sites is the norm these days, everyone loves a selfie.

But posting and sharing your personal information online puts yourself at risk of being targeted by a scammer. Make sure your profile is set to private and be overly cautious with which friend requests to accept.

Be suspicious of requests for personal information

Scammers are believable and may quote personal information to sound trustworthy. If you notice that you and someone you know have received a request for personal information, tell them to treat the request carefully as there is a high possibility that it may be a scam.
If you or someone you know is unsure, it’s okay to hang up the phone and call us on 07 3881 3029 or call the ATO’s scam line on 1800 008 540 to confirm.

Know legitimate ways to make payments

Scammers tend to trick their victims into paying false debts with threatening tactics, and they tend to ask for this money to be paid by using pre-paid gift cards by sending money to random bank accounts. You can check the legitimacy of a payment method at

If you’re ever suspicious of a phone call, text, email or letter contact us immediately on 07 3881 3029 or you can call the ATO’s dedicated scams line on 1800 008 540



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